PhoneBanking

At home, at the office, on the move, wherever it suits you, you can access your accounts through our 24-hour automated PhoneBanking service. With PhoneBanking, you have a wide range of services at your fingertips with the touch of a few buttons.

• Credit Card Reward points balance enquiry and redemption
• Credit Card activation / application status / enquiries
• Interest rate and exchange rate enquiries
• Account/Balanced enquiries
• Transfers, International Transfer, Demand Drafts, and Cashier's Orders
• Statement Request
• Report of lost cards

With HSBC Automated PhoneBanking, you have:

• 24/7 access to your accounts
• A wide range of services at your fingertips
• Preferentials rates with discounts of up to 37.5% of counter rates for outward payments

You will need your PhoneBanking Number (PBN) or Credit Card number or your bank account number and your PhoneBanking Personal Identification Number (PBN PIN).

• To register for our new enhanced PhoneBanking service, please call 2 252 252 and speak to our telephone service representatives or visit any of our branches nationwide.