Bulk Cash Deposit Machine

What is Bulk Cash Deposit Machine?

Bulk Cash Deposit Machine provides you with the convenience of self service cash deposit of up to 30 notes each time and up to 10 consecutive deposits (i.e. 30 notes x 10) per account. You can now deposit cash at any time of your convenience in any of HSBC branches.

What is the maximum deposit amount per day?

You can deposit up to BND20,000.00 per account per day using the BCDM.

What are the accepted denominations for (BCDM)?

The machine accepts BND1, BND5, SGD5, BND10, SGD10, BND50, SGD50, BND100 and SGD100.

What is the maximum number of notes per deposit?

You may deposit up to 30 notes each time, up to 10 consecutive deposits per account.

What happens if I were to deposit more than 30 notes per deposit? Will the transaction be rejected by BCDM?

BCDM will not reject your deposit transaction but it will only accept the first 30 notes deposited and the machine will purge the remaining extra notes for your collection. You may choose to continue with the deposit for the remaining extra notes up to 10 consecutive deposits per account. Alternatively, you may also choose to cancel your transaction and the 30 notes that you have earlier deposited will be returned to you.

Must I sort the notes in any order before depositing?

No, you need not sort the notes. BCDM will display on screen the number of notes and total amount that you have deposited for your confirmation before it proceeds to accept the deposit.

Must I have an ATM card / credit card to perform cash deposit?

You have the option to deposit with or without card. Without card, you would need to have the account / credit card number that you want to deposit.

Can a third party perform cash deposit to my account since BCDM supports cash deposit without an ATM card?

Yes, a third party deposit transaction is allowed as long as he / she has the account or credit card number that he / she wants to deposit.

I don't have any ATM card but I do have a HSBC credit card that is linked to my banking accounts, can I deposit money to my banking account using credit card?

Yes, you can deposit money using credit card that is linked to your banking account. For credit card with one linked account, the system will, by default, credit the cash that is deposited into your banking account upon successful transaction. If there are two accounts linked to your credit card, BCDM will display the two account numbers on screen for your selection before the deposit transaction can be continued.

Can I deposit money to my credit card account as payment?

Yes.

When will the monies that are deposited in this BCDM be credited to my account or credit card?

The monies that have been successfully deposited will be credited to your account immediately.

How can I ensure that the cash deposited is the correct amount that will be credited to my account?

Once you have deposited the monies, the machine will count and highlight the number of notes in respect of the denomination. You would have to select "ENTER" before the transaction can be completed, otherwise the transaction will be times out. A customer Instant Deposit Advice Slip with the total number of notes and amount deposited will be issued for your record. 

However, in the event that there is discrepancy with the total number of notes and amount deposited, you may select "CANCEL" and the machine will purge the notes that you have deposited. 

If in doubt, please contact our Call Centre at 2 2252 252 or 1-800-0252 for assistance.

How to make quicker cash deposits?

You can make quicker cash deposits if the notes are unfolded and clear of accessories like clips, staples or rubber bands.