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Express Banking Centres

Protect your card

Protecting your pin

  • Remember your Personal Identification Number (PIN).
  • Change your Personal Identification Number (PIN) number regularly.
  • Do not write your Personal Identification Number (PIN) on the Debit card.
  • Never keep your Debit card together with the Personal Identification Number (PIN).
  • Never disclose the Personal Identification Number (PIN) to any person, including any employees of the Bank.
  • Ensure that no one else but only you have access to your Personal Identification Number (PIN).
  • Ensure that no one is observing while you are keying in your Personal Identification Number (PIN) at the ATM.

When making purchases

  • Notify HSBC if your address changes or if you will be traveling. You may contact us at 2252252 or send a message via HSBC Internet Banking
  • Save your receipts to compare with your statement.
  • Never sign a blank receipt. Draw a line through any blank spaces above the total.
  • During a transaction, keep your eye on your card. Make sure you get it back before you walk away.
  • Don't give your Credit card / Debit card account number to anyone on the phone unless you've made the call to a company you know to be reputable. If you've never done business with them before, do an online search first for reviews or complaints.
  • Call 2252252 as soon as you realize your card has been lost or stolen.

Automated Teller Machines

Benefits and features

  • Daily withdrawal/transfer limit of up to BND4,000.00
  • Cash withdrawal from savings or current accounts (up to 3 accounts can be linked to one ATM card) 
  • Account balance and account activity enquiry 
  • Transfer to accounts within HSBC Brunei 
  • Credit Card Cash Advance 
  • Pay HSBC credit card bills and other designated bill payments 
  • Change of Personal Identification Number 
  • Language Selection (English, Malay, Chinese and Thailand)
  • Request for cheque book 
  • Mini-Statement request
  • International ATM Card (IATM) that provides access your account at over 835,000 ATM machines worldwide

Bulk Cash Deposit Machine

HSBC Bulk Cash Deposit Machine (BCDM)allows you to deposit cash in a faster and easier way.

  • Instant real time credit for your cash deposit
  • All you need is your HSBC account / credit card number or simply insert your ATM/credit card. No PIN is required.
  • Available 24/7 at all Express Banking Centre and branches
  • Hire Purchase Repayment


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Denominations Accepted

Denominations Accepted
  • Accepts a maximum of 30 or 100 notes per insertion.
  • Accepts up to BND20, 000 per day per account.
  • Accepts denominations of BND1, BND5, BND10, BND50, BND100 and BND500. Also Singapore denominations of SGD5, SGD10, SGD50 and SGD100.


All you need is an HSBC account/Credit Card number

required You can even deposit without your card. Just enter the account / credit card number you want to credit on the screen.


DO NOT deposit any of these items!

none of these items
  • Coins
  • Clips
  • Rubber
  • ATM card or Credit Card
  • Torn notes
  • Folded notes

Contact Us

Call us at (673)2 252 252