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Express Banking Centres

Protect your card

Protecting your pin

  • Remember your Personal Identification Number (PIN).
  • Change your Personal Identification Number (PIN) number regularly.
  • Do not write your Personal Identification Number (PIN) on the Debit card.
  • Never keep your Debit card together with the Personal Identification Number (PIN).
  • Never disclose the Personal Identification Number (PIN) to any person, including any employees of the Bank.
  • Ensure that no one else but only you have access to your Personal Identification Number (PIN).
  • Ensure that no one is observing while you are keying in your Personal Identification Number (PIN) at the ATM.

When making purchases

  • Notify HSBC if your address changes or if you will be traveling. You may contact us at 2252252 or send a message via HSBC Internet Banking
  • Save your receipts to compare with your statement.
  • Never sign a blank receipt. Draw a line through any blank spaces above the total.
  • During a transaction, keep your eye on your card. Make sure you get it back before you walk away.
  • Don't give your Credit card / Debit card account number to anyone on the phone unless you've made the call to a company you know to be reputable. If you've never done business with them before, do an online search first for reviews or complaints.
  • Call 2252252 as soon as you realize your card has been lost or stolen.

Automated Teller Machines

Benefits and features

  • Daily withdrawal/transfer limit of up to BND4,000.00
  • Cash withdrawal from savings or current accounts (up to 3 accounts can be linked to one ATM card) 
  • Account balance and account activity enquiry 
  • Transfer to accounts within HSBC Brunei 
  • Credit Card Cash Advance 
  • Pay HSBC credit card bills and other designated bill payments 
  • Change of Personal Identification Number 
  • Language Selection (English, Malay, Chinese and Thailand)
  • Request for cheque book 
  • Mini-Statement request
  • International ATM Card (IATM) that provides access your account at over 835,000 ATM machines worldwide
ATM

Bulk Cash Deposit Machine

HSBC Bulk Cash Deposit Machine (BCDM)allows you to deposit cash in a faster and easier way.

  • Instant real time credit for your cash deposit
  • All you need is your HSBC account / credit card number or simply insert your ATM/credit card. No PIN is required.
  • Available 24/7 at all Express Banking Centre and branches
  • Hire Purchase Repayment

 

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Denominations Accepted

Denominations Accepted
  • Accepts a maximum of 30 or 100 notes per insertion.
  • Accepts up to BND20, 000 per day per account.
  • Accepts denominations of BND1, BND5, BND10, BND50, BND100 and BND500. Also Singapore denominations of SGD5, SGD10, SGD50 and SGD100.

 

All you need is an HSBC account/Credit Card number

required You can even deposit without your card. Just enter the account / credit card number you want to credit on the screen.

 

DO NOT deposit any of these items!

none of these items
  • Coins
  • Clips
  • Rubber
  • ATM card or Credit Card
  • Torn notes
  • Folded notes

Contact Us

Write to us

Hotline Numbers

Call us at 1-800-0252 in Brunei or (673)2 252 252 from overseas

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Tariff

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