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Bill Payment

Pay your bills with your HSBC Credit Card

Credit Card Bill Payment

HSBC is the only bank in Brunei to provide Credit Card Bill Payments, where you can pay your bills online with your HSBC Credit Card, which means that you are always first in line, everytime! No more queues, no hassles and no need to search for a parking spot just to pay a bill with your credit card.

You can now make Credit Card Bill Payments to B.Mobile, TelBru and DST Communications

With HSBC's Bill Payment service, you can

  • Pay your post-paid B-Mobile bills via our Internet Banking, ATM or Cheque Deposit Machines
  • Arrange for a Direct Debit to automatically pay your bills at regular intervals at no extra cost
  • Pay your bills using your HSBC Credit Card

 

Double protection, Double rewards
Paying your bills online with your HSBC Credit Card also ensures that you get the benefit of both internet banking and credit card features such as 2-layer authentication with the Security Device, and the Credit Card Certificate of Insurance.

Earn Credit Card Rewards Points with any Credit Card Bill Payment, which you can use later to redeem for Royal Skies Air Miles or other items.

Start making time for yourself by using our Bill Payment services and let us take care of your banking needs!

 

How to make bill payments

1

 Things you need to do before you sign up
 - Register for Internet Banking
 - Activate your Security Device
 - Activate 3rd party transfersFor more details, please view our extended guide

2

 Add a payee
 - Click 'Add a payee'
 - Select the merchant
 - Add Bill details
 - Enter security device number to confirm

3

 Paying your bill
 - Click 'Pay bills' then 'Pay a bill'
 - Select account to debited, and merchant to be credited
 - Enter amount and your payment options
 - Click 'Pay' to confirm

 

Paying your bills is made easier with online@hsbc

Paying your bills is made easier with online@hsbc, emphasizing on greater flexibility to pay bills by debiting your bank account instantly or at a later date with no additional charges.

 

Key Features

  • Setting up of Payee
    You simply key in the bill account number after having selected the merchant you want to pay your bills to. The list of merchants and frequently asked questions (FAQs) can be found here.

Merchant Name

Payment Type

Credit Card Payment Available

Bill Account Number Format

AIACo Ltd Premium (BND. USD)

Insurance Premiums

Yes

10 characters policy number 
Eg. Q123456789

B.Mobile Communications Sdn Bhd

Mobile phone bills

Yes

9 digit account number. 
Eg. 987654321

Century Travel Centre Sdn Bhd

Travel Vouchers

No

9 character invoice number.
Eg. INV123456

Department of Electrical Services

Utility bills

Yes

12 digit account number. 
Eg. 123456789012

Department of Water Services

Utility bills

Yes

15 digit account number. 
Eg. 123456789012345

DSTCom Sdn Bhd

Mobile phone bills

Yes

8 digit account number. 
Eg. 12345678

Great Eastern Life Co Ltd

Insurance Premiums

No

10 digit policy number. 
Eg. 1234567890

International School Brunei

School Fees

No

5 digit family code number. 
Eg. 12345

Jerudong International School

School Fees

No

25 character student full name. Capital letters only. Eg. John_Smith

Kristal-Astro Sdn Bhd

Satellite subscription

No

10 digit account number
Eg. 0123456789

Pantai Mentiri Golf Club

Club memberships

No

6 character membership number
Eg. XX1234

Royal Brunei Yacht Club

Club memberships

No

4 digit membership number
Eg. 0012

Telbru

Internet Service provider & Telecommunication

Yes

6 digit account no. 
Eg. 001234

TM Asia Life Singapore 

Insurance Premiums

Yes

8 digit account no. 
Eg. 00123456

National Insurance

Insurance Premium

Yes

16 characters policy numbers 
Eg. FBK0123456789012

  • Multiple Bill Payment
    At online@hsbc, you are able to pay multiple bill payments at any one time to multiple bill payees from a single page. All your payees will be presented in a drop-down list for ease of selection.
  • Forward dated Bill Payment
    You can preset a forward-dated payment or multiple recurring payments in online@hsbc free of charge. These electronic instructions are completely maintainable by customers themselves.
  • e-Alert
    Complementing the above electronic payment services, you can choose to receive payment confirmations messages either by SMS, email or both. This communication option will provide you with timely information about exclusive offers in addition to real-time confirmations of your transactions or transgression of significant balance thresholds.

Next Steps

Contact us

Hotline Numbers

Call us at 1-800-0252 in Brunei or (673)2 252 252 from overseas

Announcement

With effect from 15th June 2009, HSBC as a member of the Brunei Association of Banks will cease to accept cheques through the Cheque Deposit Machines that are altered, even when alterations are countersigned.

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