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Internet Banking

Banking convenience to fit your busy lifestyle

Step-by-step guide

What's new

Go Green and be rewarded

Promotion period is from 25 June 2009 and ends on 31 August 2009
This promotion is applicable for Personal Banking transactions only
Terms and Conditions apply

* Transactions online include Telegraphic Transfer / Cashier Order / Demand Draft / Open Demand Deposit / Open Time Deposit / Purchase Unit Trust

What's new

Online Password Reset
Offer more convenience by allowing you to reset your password online instantly.


Be first, be online@hsbc

Why queue when you can be served first, by banking through online@hsbc, Go online with our newly improved Personal Internet Banking service and spend more time doing the things you really want to!


New Features in Internet Banking

Online Hire Purchase Payments with HSBC Credit Cards

Jump long queues when you need to pay your hire purchase monthly instalments and have the advantage of paying at your own convenience, whether its office hours, just after dinner, or even at 3 am. Now, you can use your HSBC Credit Card online to pay your Hire Purchase loan instalments with HSBC Finance.

Benefits

- Convenience without a queue
- Stay in control of your finances
- Earn reward points while you pay your bills

Online Password Reset

Online Password Reset allows you to reset your new password online when you forget your existing one. All this is done without the need to submit any forms to the bank. You only need to log on and provide the correct answers to your security questions. Best of all, you can do this anytime of the day, without having to visit a branch.


Always be the first in line!

Bill Payment   Total Banking Portfolio, Net Worth and Account Summary
You can pay your bills at your own convenience for any of the following merchants: TELBRU, DST, AIA, Kristal-Astro, Great Eastern Life and many more.   Organise all your accounts at HSBC by checking or updating your personal data and account information.
International Transfers
Get served first and enjoy up to 50% savings per transaction as well.

   Conventional Banking  Internet Banking
 Telegraphic Transfer  BND20 to HSBC offices
 BND30 to Non-HSBC offices
 BND10 to HSBC offices
 BND15 to Non-HSBC offices
 Demand Drafts and Cashiers Order  BND40  BND20
Time Deposits eStatements
Make placements of new time deposits, withdrawals, renewals or closures of time deposit accounts, at the same time view and update your account information effortlessly. Receive your statements in time at anytime for both your deposit and credit card accounts, while manage your finances with convenience.
Rewards Redemption Secured Online Shopping
Check and redeem any reward online instantly with a new,
easy-to-view catalogue.
HSBC's Secured Online Shopping services let you shop using your credit card online with premium comfort.
0% SmartPay
Convert your purchases into monthly instalments simply by sending us a message through our Contact Centre.

Your security is our priority

Our Guaranteed Security

When you bank online@hsbc, you bank with complete peace of mind. Your HSBC Security Device displays a unique, one-time only code that is required when you log on and perform your banking transactions, in addition to your user ID and password.

You are also fully protected against third party fraud when banking with Personal Internet Banking. You will not suffer any loss if money is taken from your account without your permission provided you have not acted fraudulently or negligently.

Instant Online Registration

To register for online@hsbc today, follow these steps:
1. Go to www.hsbc.com.bn.
2. Look for the Personal Internet Banking registration and log on panel on the right hand side.
3. Click "Register" and follow the online instructions.
4. After completing the registration, collect your Security Device from your nearest HSBC Branch, or have it delivered to your doorstep

 

Services

HSBC Gold Credit Cards Bill Payments
Greater flexibilty to pay bills.
HSBC Gold Credit Cards Online Security
Ensuring your online transactions are safe and secure.
HSBC Gold Credit Cards E-Statements
View your statements quickly and securely online.
   

Next Steps

Contact us

Hotline Numbers

Call us at 1-800-0252 in Brunei or (673)2 252 252 from overseas

Announcement

With effect from 15th June 2009, HSBC as a member of the Brunei Association of Banks will cease to accept cheques that are altered, even when alterations are countersigned.

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