Please contact the following phone numbers for enquiries, phone banking and 24-hour Hotline (credit card and lost ATM card):
| Enquiries | Telephone numbers |
| Call Centre / Phone Banking | 2 252 252 |
| *Toll-free (not available for mobile phones) | 1-800-0252 |
| Commercial Banking helpdesk | 2 252 321 |
| Fax | 2 223 666 |
| Operator | 2 252 222 |
| 24-hour Hotline | Telephone numbers |
| HSBC Premier Centre | 2 252 256 |
| Credit Card | 2 223 359 |
| Lost ATM Card | 2 242 310 |
| 2 252 252 |