From smaller purchases at a nearby shopping complex to as big as paying your utility bills or travel expenses, the new and versatile HSBC Debit Card offers a host of premium benefits and features allowing you to enjoy great accessibility and convenience depending on your everyday or year-round needs, both locally and overseas.
To find out more, click here for the User Guide
Designed to complement your lifestyle, the HSBC Debit Card doubles up as an ATM card, thus saving you the need to carry a separate ATM card. Plus, it works the same way as a credit card; the only difference is that transaction amount is directly debited from your current or savings account.
Your HSBC Debit Card works similarly to an ATM card. You can withdraw cash at any HSBC ATMs both locally and overseas, including any other ATMs worldwide which carries the PLUS logo. Plus, you can use your HSBC Debit Card to pay for your purchases at retail merchants that accept Credit Card locally and overseas.
You can activate your Debit card by making an initial transaction through any ATM (local or overseas) using your provided PIN. Please note that your existing HSBC ATM card will be deactivated upon activation of your HSBC Debit card.
Yes. The annual fee for HSBC Debit Card is BND20. However, the fee is waived for HSBC Premier and HSBC Advance customers.
The primary account is the main/first account of operation i.e. the account from which purchase transactions, charges and fees related to the Debit Card are debited.
Multiple accounts may be linked to the Debit Card, however, purchase transactions at merchant establishments will only be effected by debit from the primary account. The transaction will not be honoured if the primary account has insufficient funds even if there are required funds available cumulatively or severally in the other accounts linked to the Debit Card.
The HSBC Debit Card carries a Visa logo where you can use it for your purchases at over millions of Visa merchants and withdraw cash from any PLUS ATMs around the world.
Simply present your card to the merchant. They will swipe your card to pay for your purchases. The transaction is deducted immediately from your HSBC savings or current account. You will be asked to sign on a sales slip as a confirmation of the transaction.
All transactions made are electronically recorded and will be reflected in your monthly statements, after the merchants have performed settlements. It is advisable to keep all receipts of your purchases as your record to verify against your monthly account statement.
With your HSBC Debit Card, you can withdraw up to BND4,000 or equivalent in foreign currency daily at any HSBC ATMs and at any other ATM worldwide that carries the 'PLUS' logo. You can also spend up to BND4,000 daily at any location around the world that accepts Visa card. However, as a security measure, please note that each single transaction you make is limited to BND1,000 only, or the amount equivalent to the foreign currency for purchases made overseas.
No, you can only purchase within the limit of the available balance in your account. If you exceed, your payment request will be declined.
Yes, there will be a charge for making withdrawal at overseas ATMs. For information on the latest charges, please refer to our General Tariff available on our website or you may visit your nearest HSBC Retail Store.
Yes, Internet/Online purchases can be made using your Debit card.
Call us at 1-800-0252 in Brunei or (673)2 252 252 from overseas